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Understanding & Supporting Children with Learning & Behavioural Needs
(Classroom and Asynchronous E-learning)

Course Dates : 11, 19 & 20 Oct 23
Unlocking Potential in Every Child!

🌟 Empower Yourself to Make a Difference 🌟

Are you in the social service sector, working with children facing learning and behavioral challenges? 🧒🌈

Join our comprehensive course designed to equip you with the essential knowledge and skills you need to provide tailored support for children, including those with mild special educational needs, in mainstream primary school settings.

🚀 Why Enroll? 🚀
  • Practical Insights: Learn effective strategies to address various learning, social, and behavioral challenges.

  • Inclusive Approach: Understand how to support children who may not meet criteria for special education settings.

  • Personal Growth: Elevate your ability to provide relevant and effective services.

  • Impactful Contributions: Build a brighter future for every child you serve.

Don't miss this opportunity to make a lasting impact. Enroll now and help shape the path to success for children who need it the most.

Let's work together to create a nurturing environment where every child can thrive! 🌻🤝

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Learning Outcome:

By the end of the course, learners will be able to:
  1. Implement a supportive environment for children.

  2. Identify ways to facilitate activities that are responsive to the developmental needs of children.

  3. Apply self and children’s temperaments to building rapport.

  4. Apply communication skills when interacting with children.

Target Participants

Student Care Centre Officers. Care Staff who is responsible for the care and development of school-age children.

The skills and knowledge for this course, which the learner is assumed to possess, are as follows:


  • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6

  • Be able to read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6

  • Be able to use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 6

  • Learners need to have basic knowledge of computer skills.

Mode of Delivery:

Blended learning (Classroom and Asynchronous E-learning)


-Melissa’s outspoken, observant, memory, engagement, people-loving, personality that is worth following


-She exhibits self-realization in me which helps me to manage better in my work


-She is a good listener her advices are heartfelt and she empathizes people around her. She also brings positive energy


-She is a great facilitator that offer me feedback and is also very understanding and fun!


-She’s amazing! She is able to observe and pick up traits about us in each activity and debrief with such insightful and beneficial points so well. Helped me more self-aware and sharing very useful suggestions and feedback for self-improvement. Good mix of different activities / use of cards / ball activity / birds test etc

Feedback from 5 Student Care Centres’ Officers @ Big Heart (Xishan Primary School)

“SHINE Children & Youth Services has provided trainings and mentoring as part of the Foundational SCC course for staff at Big Heart Student Care. The instructors kept staff engaged and presented topics and knowledge that was relevant to the student care setting. The mentoring sessions have helped to equip our staff with basic tools and strategies to tackle everyday challenges when managing children in the classroom and mentors have been efficient in building trust, communication, and teamwork. SHINE has consistently delivered a high-quality training experience for us.”

Ms Hajarah Rahiman Head, Operations (SELF HELP GROUPS STUDENT CARE LIMITED)

Course fee - $210.60

After 70% SSG Funding

Trainer Profile

Ms Geraldine


Ms. Geraldine Low has worked as an Educator in a mainstream school and is currently a registered Educational Psychologist. During the course of 22 years working in the social service sector, her clinical work has included administration of psycho-educational assessments to better understand the strengths and needs of children in order to inform decisions in learning and social support, school placement and access arrangements. She has been overseeing the Educational Psychology Service at SHINE Children and Youth Services for the past 16 years, working with a team of Associate Psychologists and Learning Specialists, to deliver intervention services for children from disadvantaged backgrounds with literacy and language deficits and related social and behavioural issues. She also works closely with a team that collaborates with social service professionals, community partners such as family service centres and social service agencies to run volunteer supported reading interventions for children in need in the community.

Geraldine provides consultation and training to parents and social service workers in the area of supporting children in the mainstream setting with mild special educational needs. In the past 5 years, she has been a trainer and mentor in a programme that aims to equip Student Care Officers with knowledge and skills to provide relevant care that is responsive to the learning and behavioural needs of children.

It is her belief that aside from children and youth having access to education, it is important through a collaborative approach, to enable them to be meaningfully engaged in learning, and included in school and the community.

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