Look who's here!
ResiL!ence is the youth mental health service of SHINE, and we provide a range of programmes for youths aged 12 to 25 years old with mental health needs.
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Hello there, I'm Charlie!
What’s in the name?
ResiL!ence, is a misspelled form of resilience and silence with an “!” to
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Draw attention to the unspoken challenges of youth mental health,
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Highlight the underrated strengths of youths in adversity, and
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Encourage meaningful actions such as
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Lighting up conversations about youth mental health,
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Improving mental health literacy among youths and caregivers,
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Curating a line-up of outreach, engagement and mental resilience building activities,
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Linking youths to resources, supports and services to lighten the burden of youth mental health.
Celebrating 5 Years of ResiL!ence
October 2025 marks a special milestone for ResiL!ence—our 5th anniversary.
As part of our anniversary celebrations, we're excited to share a snapshot of RL!'s growth and impact through the years. This deck highlights some of our key accomplishments, made possible by the unwavering dedication and strong support of our community. See how the team was shaped over the years, and join us in the journey from here on, in our next 5 years and beyond!
We invite you to look back with us—and forward—as we continue to build a culture of resilience and care for the future. 💙💛
Our Approach to Safe and Accessible Help-seeking
At SHINE Children and Youth Services, we recognise that concerns about confidentiality, caregiver consent, and costs can deter youths from seeking mental health support. Hence, we have established clear practices to address these barriers. The following sections outline how we mitigate these barriers by ensuring privacy, offering free access to care, and involving caregivers in ways that respect each youth’s safety, autonomy, and wellbeing.
Confidentiality
We understand that privacy concerns are barriers for youths to seek help. We would like to assure that all our mental health practitioners are bound by confidentiality unless there is risk of harm or criminal offences which mandates reporting. We will only connect with caregivers and other significant agencies if necessary, or when the youth consents on the basis of keeping them safe or enhancing their help-seeking and/or recovery experience.
Costs
Our services are fully subsidised for youths and their caregivers, made possible by fundings from ministries, grantors and donors. As funded services, we hope to allow youths access to mental healthcare as we believe mental health IS a priority.
However, do note that while our services are available at no cost to youths and their caregivers, partnering schools or institutions may be charged for certain programmes.
Caregiver’s Consent and Safe Person's Involvement
Youths aged 14 and above are able to independently access most of our services independently, including outreach, psychoeducation, mental health screening or assessment, without requiring caregiver’s consent. For BRYEA programmes (Walk With Me and Just Fur Fun), parental consent is required for youths below 18. We recognise that strong family support is vital to youths' wellbeing and hence, we work towards involving caregivers where possible, notifying risks as needed while still respecting youths' choices. While we highly encourage caregiver consent when accessing counselling services, confidentiality is paramount. Any sharing of information will be discussed with youth's knowledge and consent. If you have trouble seeking consent, please speak to us and we will see how we can work out a plan together.
*Caregiver refers to a caring, responsible adult aged 21 years and above, which could include parents, grandparents, relatives, etc.*
Our services
grovve
grovve is Singapore’s first integrated wellness centre designed with youths for youths and their caregivers. It aims to serve as a youth-friendly space, where youths are empowered to navigate their mental wellness journey, and like-minded youths can form communities to be champions and supporters for mental well-being.
Initiated by NCSS and supported by dedicated and recognised organisations in the youth mental health and social services space, grovve offers well-being activities, mental health screening, triage and intervention services.
Contact details:
grovve
Digital Conceirge (WhatsApp message only): 9691 6678
email: grovve@shine.org.sg
CREST-Youth (Tier 2)
Promote early identification & help-seeking through
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Outreach & psycho-education (in-person/digital)
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Mental health screenings, one-one & group psychosocial support for youths
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Caregiver Support
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Group sessions catered to youths' needs
Contact details:
CREST-Youth SHINE @ Clementi:
Tel: 8855 3569 (WhatsApp message only)
Email: cresty_clementi@shine.org.sg
Youth Integrated Team (YIT) (Tier 3)
Offering community-based mental health interventions via:
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Mental health assessments
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Case management support
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Therapeutic support
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Psychosocial support
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Caregiver support
Contact details:
YIT SHINE @ Clementi:
Tel: 8855 3566 (WhatsApp message only)
Email: yit_clementi@shine.org.sg
YIT SHINE @ Hougang:
Tel: 8383 9637 (WhatsApp message only)
Email: yit_hougang@shine.org.sg
BRYEA (Building Resilience of Youths with Evidence-based Approaches)
Provide complementary mental health support to youths already receiving services, or otherwise prefer alternative approaches for increased one’s mental well-being.
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Walk With Me (Journey-based peer support)
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Just Fur Fun (Group-based Animal-Assisted Activities with cats)
Contact details:
Walk With Me
Tel: 86144987 (WhatsApp message only)
Email: wwm@shine.org.sg
Just Fur Fun
Tel: 9740 1489 (WhatsApp message only)
Email: jff@shine.org.sg
Outreach & Psychoeducation for youths and/or caregivers
Roadshows
Roadshows are specially curated activities for the crowd! These activities allow us to learn more about mental health, resources, and help-seeking through hands-on engagements.
Talks/Workshops/Group Sessions
Apart from roadshows, ResiL!ence also has a series of youth engagement talks and group sessions like Project Unwind and burnout prevention to build insights into emotional resilience and manage stress, suitable for youths and caregivers. These group sessions could be delivered in-person or virtually, with the goal of increasing mental health literacy and self-help strategies. The topics and details of talks for the respective groups can be found below:
Mental Health Screening & Assessment for Youths
With so much information on mental health being shared around, it is likely that an inaccurate self-diagnosis can be made! Hence, we strongly encourage youths who are in distress and need support to have a conversation with our qualified mental health professionals to gain insights into their mental wellbeing. Thereafter, we’ll provide recommendations and assist them in accessing the resources and support available to address their mental health needs.
Each session is between 60 and 90 minutes with the aim of understanding more about their mental wellbeing and learn more about what type of support can be helpful for them. Screening services are free of charge.
Psychosocial Support for Youths
Social support is essential in having good mental health. However, receiving it may not always be easy. This is where we provide psychosocial support where a mental health worker will be tagged to each youth.
The mental health worker will perform regular check-ins with youths through text or physical meet ups during our working hours.
Therapeutic Support for Youths
Many young people face emotional or social challenges that can feel heavy to navigate on their own. Therapeutic support offers a safe, confidential space where youths can explore their thoughts and experiences with a mental health professional.
Support may include understanding emotions, stressors, and personal challenges, developing practical coping strategies and healthier ways of responding and connecting youths to additional resources or services when needed.
Caregiver Support
Should caregivers require psychoeducation, brief counselling and other supportive services in enhancing mental health literacy, while supporting their youths' mental health recovery and prevent caregiver burnout, do reach out to us.
Just Fur Fun
Just Fur Fun (JFF), is an animal assisted group-based programme held across 4 sessions, 2-hour each. The objectives of this programme are:
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Provide support to youths through animal companionship
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Enhance youths’ emotional awareness and regulation
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Promote healthy coping skills and self-care tips to manage stress and challenges
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Strengthen youths help-seeking tendencies to improve mental health
Walk With Me (WWM)
WWM is a 6 months peer supporting program for youths undergoing socioemotional challenges through learning and being supported from others who have gone through similar experiences.
For Youths (service users)
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Increase socio-emotional support
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Monthly physical meet ups
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Online check-ins between Mon - Sat, 8am - 9.30pm
For Peer Supporters (Volunteers)
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Minimum 8 months of commitment required (including 2 months pre-journey)
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Be equipped with knowledge and youth engagement skills, understanding how to support others
