Training, Consultancy and Research
Through our Training, Consultancy and Research (TCR) work, we collaborate with professionals and organisations to build capability and support thoughtful, research-informed practice in the children and youth sector.
Overview
Strengthening Practice. Building Confidence. Growing Impact.
Through our Training, Consultancy and Research work, SHINE supports professionals and organisations across the children and youth sector to strengthen practice and build capability.
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In FY23/24, we served over 300 professionals locally and overseas through training, consultancy, and clinical supervision.
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More than 90% reported increased knowledge and skills, contributing to stronger, more confident practice and capacity-building across the sector.
Training, Consultancy and Research
Through our Training, Consultancy and Research (TCR) work, we collaborate with professionals and organisations to build capability and support thoughtful, research-informed practice in the children and youth sector.
“Recommend. Fadhli is highly experienced and make the learning experiential yet light (not heavy). The program is structured.” – Participant from a SSA
“Very practical and applicable to any worker conducting group work or just facilitating groups” – Participant from a FSC
“Benefited greatly from emphasis on openness and safe discussion. Thanks Melissa, the training has help me reflect and improve.” – Participant from a SSO
“The various frameworks that give ideas on how to have developmental conversations with my staff. The chance for self-reflection was very useful. It helped me have good insight on the changes I would like to make to my practice as a supervisor.” – Participant from a SSO
Facilitate Group Work Intervention
Group work is a core mode of intervention critical for social service practitioners, demanding competent and confident group facilitation skills to effectively engage and support clients. This highly experiential module is designed to equip learners with the practical competencies to deliver and facilitate effective group work interventions, moving beyond theory into real-time application. Participants will personally experience group processes firsthand, learning to apply the secrets of effective facilitation while developing the confidence needed to manage challenging behaviours and foster positive group dynamics.
Learning Outcomes
Identify the characteristics of effective group workers
Apply effective group work skills and techniques
Deliver and facilitate group work sessions
Manage challenging behaviours using empowering responses
Who Should Attend
Social workers, youth workers, and other social service practitioners who wish to enhance their competencies in delivering group work interventions.
Course Fee
Fee: $1,200 (Before funding)
This course has been pre-approved for 30% PCG/CCF funding for Singapore Citizens and Permanent Residents, and 15% for holders of valid Work Permits, Employment Passes, or S Passes.
Course dates & venue:
31 Aug, 1 & 2 Sep 2026
Tiong Bahru Social Service Hub, 10th floor
2026 Onboarding for New Social Service Supervisors
Are you a newly appointed social service supervisor? Feeling a bit overwhelmed? This course is designed to help you navigate the complexities of your new role with confidence and competence.
The course aims to empower new social service supervisors with the essential tools and practical knowledge to feel equipped in their role. It provides a structured learning experience, practical frameworks and, opportunities for reflection and application.
Learning Outcomes
Implement supervision models in supervision work
Analyze supervisee’s level of competency and needs
Examine the concept of self of supervisor and self of supervisee
Apply strategies to structure supervision sessions
Course Duration
In-person
16 hours (including assessment duration)
Course Fee
Fee: $1,485
Courses
Empowering Practice Through
Learning & Leadership
Our aim is to offer training that is accessible to those working in social and education care, provided by those with expertise in those areas and consolidated by up-to-date clinical knowledge.
All the trainers at SHINE’s Training and Consultancy have either a clinical role or remain professionally involved in their professional practice. This ensures training is relevant and can be confidently applied to the practice.
Growing Our
Knowledge
From frontline practice to published research and active participation in conferences and seminars, our work contributes to growing sector knowledge and shaping better outcomes for children, youth, and families, locally and internationally.
"SHINE Children & Youth Services has provided trainings and mentoring as part of the Foundational SCC course for staff at Big Heart Student Care. The instructors kept staff engaged and presented topics and knowledge that was relevant to the student care setting. The mentoring sessions have helped to equip our staff with basic tools and strategies to tackle everyday challenges when managing children in the classroom and mentors have been efficient in building trust, communication, and teamwork. SHINE has consistently delivered a high-quality training experience for us.”
Head, Operations, Big Heart Student Care
Melissa’s outspoken, observant, memory, engagement, people-loving, personality that is worth following.
Student Care Centres’ Officers @ Big Heart (Xishan Primary School)
She exhibits self-realization in me which helps me to manage better in my work.
Student Care Centres’ Officers @ Big Heart (Xishan Primary School)
She is a good listener her advices are heartfelt and she empathizes people around her. She also brings positive energy.
Student Care Centres’ Officers @ Big Heart (Xishan Primary School)
She is a great facilitator that offer me feedback and is also very understanding and fun!
Student Care Centres’ Officers @ Big Heart (Xishan Primary School)
She’s amazing! She is able to observe and pick up traits about us in each activity and debrief with such insightful and beneficial points so well. Helped me more self-aware and sharing very useful suggestions and feedback for self-improvement. Good mix of different activities / use of cards / ball activity / birds test etc.
Student Care Centres’ Officers @ Big Heart (Xishan Primary School)
Growing Our
Knowledge
From frontline practice to published research and active participation in conferences and seminars, our work contributes to growing sector knowledge and shaping better outcomes for children, youth, and families, locally and internationally.
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Yeo, G., Reich, S. M., Liaw, N. A., & Chia, E. Y. M. (2024). The Effect of Digital Mental Health Literacy Interventions on Mental Health: Systematic Review and Meta-Analysis. Journal of Medical Internet research, 26, e51268. https://doi.org/10.2196/51268
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Liu, D., Woo, P., Chia, E. Y. M., Pek, J. H., & Yu, X. (2023). Bringing strengths and differences to the table - challenges and opportunities in practitioner-researcher collaborations. Asia Pacific Journal of Social Work and Development, 33(4), 295–312. https://doi.org/10.1080/02185385.2023.2227978
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Sosa, L. V., Bamba, S., Ismayilova, G., Tan-Wu, M. L. (2016). School Social Work in a Global Context. In L.V. Sosa, M. Alvarez & T. Cox (Eds.), School Social Work: National Perspectives on Practice in Schools (pp. 221-238). Oxford University Press
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Students Care Service. (2016). School social work - Enabling students tothrive. In R. Ow & J. N. Khng (Eds.), Social work with children and youth in Singapore: A resilience perspective (pp. 145–176). Singapore: Pearson Education South Asia. (Author: Zhuang Xinyan, Melissa Ler-Lim, Tan-Wu Mei Ling)
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Chia, E.Y.M., Woo, P., & Zhuang, X. (2011). An exploratory study on psychosocial variables of single parent involvement in education. Asia Pacific Journal of Social Work and Development, 21(2), 92-103.
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Wong, P. Y. J. & Lee, S. M. (2009). Research Practice: CHOICE Programme. A group work intervention with youths and their parents.International Journal of Child Health & Human Development, 2(4), 409- 418.
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Yeo, V. (2000). Mentoring - Friendship That Transforms Lives, in The Graduate, June 2000. pp. 20-22. Singapore : The National University of Singapore Society
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Sng, E. (2024). Digital Mental Health in Practice - What Have We Learned? Presented at the Social Service Research Centre Conference- Youth Mental Health Landscape 2024, Singapore.
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Liaw, N., Chia, E. Y.M, & Sng, E (2023) Understanding Singaporean Youths’ Mental Health Literacy and Use of Social Media as a Mental Health Resource. Poster presented at the Singapore Mental Health Conference, Singapore.
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Liaw, N., Chia, E. Y.M, & Ho, Gwen. M.C. (2023) Examining Practitioners' Preparedness and Perceived Competence in Suicide Intervention for Youths with Acute and Chronic Risks. Poster presented at the Society of Behavioural Health Science Conference 2023
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Lim, Melissa (2023), "Crisis Management in Social Service Organizations". Presented at ASEAN Social Work Education and Social Development Conference 2023, Hanoi Vietnam
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Liu, D., Woo, P., & Chia, E. Y. M. (2023). Journey of a Volunteers-Led Research Collaborative: Reflections, Learnings and Challenges. Paper presented at 6th International Conference on Practice Research, Aalborg, Denmark.
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Liaw, N., Chia, E. Y.M, & Ho, Gwen. M.C. (2023) Practitioners Intervening with Youths with Suicide Risks in Singapore – Reflections of a practice-research collaboration on understanding practitioners intervening with youths with suicide risks in Singapore. Poster presented at the 6th International Conference Practice Research, Aalborg, Denmark
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Chia, E.Y.M., Liaw, N.,Tok, K.L., Goh, E.C.L., Koh, V., & Choong, D.,(2023) School Attendance in Low-Income Families and Children: Exploring parents’ and children’s perspectives. Paper presented at the 6th International Conference Practice Research, Aalborg, Denmark
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Lim, Melissa (2022), "Social Work Supervision Models in COVID-19 Pandemic Contexts: Experiences and Lessons Learned". Presented at Hong Kong Polytechnic University-University of Social Sciences & Humanities (Vietnam) Seminar
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Chia, E.Y.M., Liaw, N.,Tok, K.L., Goh, E.C.L., Koh, V., & Choong, D.,(2022) School Attendance in Low-Income Families and Children: Exploring parents’ and children’s perspectives. Paper presented at the CIFA Regional Symposium & MSF Asian Family Conference 2022.
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ResiL!ence Team (2022), Social Work and Mental Health Exchange Learning Sessions. Presented at Hong Kong Polytechnic University-University of Social Sciences & Humanities (Vietnam) Seminar
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Koh, Cindy, Ang KF (2021). "Into the Deep End, and I will not be scared: An Onboarding Framework for Becoming Supervisors". Presented at Social Work Supervision Seminar, Singapore
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Tok, K.L., Goh, E.C.L., Koh, V., Liaw, N., Chia, E. Y.M, & Choong, D., & (2021) School Attendance in Low-Income Families and Children: Beliefs and Strategies. Paper presented at the 5th International Conference Practice Research, Melbourne, Australia
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Liaw, N., Chia, E. Y.M, & Ho, Gwen. M.C. (2021) Practitioners Intervening with Youths with Suicide Risks in Singapore – Design and Protocol of a Study Examining Practitioners’ Attitudes Towards Suicide Prevention, Self-Efficacy, Perceived Competence, and Preparedness. Poster presented at the Singapore Mental Health Conference 2021
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Ng, C.H. (2021). Needs Assessment of School-Going Secondary School Students During the HBL Period. Paper presented at the NUS-SSR Seminar Series
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Ng, C.H. Kia, J.X (2021). Working Experiences of School Social Work during Covid-19 Pandemic in Singapore. Presented at 2nd Asian Network of School Social Work Conference
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Koh, Cindy (2019). Participatory Action Research for a Mentorship Programme: What motivates and sustains volunteers? Paper presented at the SASW Social Work Research Network Meeting, Singapore.
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SHINE Children & Youth Services (2019). Reviewing “Reading Odyssey”- A Systematic Search For A Reading Assessment Tool in A Volunteer-Supported Reading Programme.
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Poster Presented At The Disability Applied Research Forum, Singapore (Authors: Raeann Jieying Tan & Hannah Huang)
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Chia, E. Y.M., & Zhuang, X. (2018). Process Evaluation of Youth COP: Understanding what works in a youth crime prevention programme. Paper presented at the Inaugural Singapore Social Work Practice Research Conference 2018, Singapore.
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Chia, E. Y.M., & Choong, D. (2018). Reflections in Working with Youths with Suicide Ideation. Paper presented at the Inaugural Singapore Social Work Practice Research Conference 2018, Singapore.
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Chia, E. Y.M., & Zhuang, X. (2017). Understanding the benefits of a delinquency prevention programme through practice research. Paper presented at the 4th International Conference Practice Research, Hong Kong.
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Chia, E. Y.M, Woo, P., & Zhuang, X. (2017). Collaboration in practice research: Reflections and lessons from the case of a delinquency prevention programme. Paper presented at the 4th International Conference Practice Research, Hong Kong.
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School-based Intervention Research - An exploratory study on factors leading to low attendance and attrition (2015)
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In their own words: An exploratory study on the social coping of youths with Autism (2010)
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The State of School Social Work in Singapore (2007)
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Improving Social Work Responses to Clients Expressing Same Sex Attraction in Singapore (2007)
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An Exploratory Study on Emotional well-being and coping strategies amongst secondary school students (2006)
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Stress, Coping and Protective Factors in ‘O’ Level Students (2005)
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An Exploratory Study on Out-of-School Youths (2004)A Report on the Student Mentoring Program (2004)
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An Exploratory Study On Youth Resilience And Family Values In Singapore (2003)
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A Study on Juvenile Shoplifting Phenomenon (2000)
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Hong Kong Students In Singapore Schools: A Study On The School Adjustment Of Immigrant Children (1995)
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ITE College East (2013)
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ITE College East (2012
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ITE College West (2011)
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Ahmad Ibrahim Secondary School (2009)
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Clementi Primary School (2009)
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Ai Tong Primary School (2008)
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Bartley Secondary School (2007)
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Pei Xin Primary School (2007)
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St Joseph’s Convent: Development of Social and Emotional Learning Assessment Tool (2006)
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Ai Tong Primary School (2005)
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Holy Innocents High School (2005)
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Marymount Convent School (2005)
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New Town Primary School (2005)
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New Town Secondary School (2005)
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Northland Secondary School (2005)
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Evaluation of Youth COP - A youth crime prevention programme based on a positive youth development approach and utilizing a school social work practice model (2016)
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Programme Evaluation Report for ITE College East (2013)
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Programme Evaluation Report for ITE College East (2012)
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Programme Evaluation Report for ITE College West (2011)
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Programme Evaluation Report for Ahmad Ibrahim Secondary’s COACH ME (2009)
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Consultancy Services
Our consultancy arm extends SHINE’s expertise beyond our own centers. We partner with government bodies, schools, and NGOs to enhance the quality of care provided to young people.
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Clinical Supervision: Providing guidance and professional growth for social workers and youth professionals.
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Programme Consultancy: Assisting organizations in designing, implementing, and refining children/youth services.
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Why Training, Consultancy and Research Matter
Supporting Stronger, More Informed Practice
Consultancy Services
Our consultancy arm extends SHINE’s expertise beyond our own centers. We partner with government agencies, schools, and community partners to enhance the quality of care provided to young people.
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Clinical Supervision: Providing guidance and professional growth for social workers and youth professionals.
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Programme Consultancy: Assisting organizations in designing, implementing, and refining children/youth services.